Shipping & Payment Information for Excel Security School Inc.

At Excel Security School Inc., we provide online training services and digital resources, meaning we do not ship physical products. Below is important information about how we handle payments and the limited physical items that may apply to specific training materials or certifications.

1. Shipping Information
Since we primarily offer online courses, there are no shipping charges or delivery times for our digital products. However, if any physical training materials or certificates are sent to you, please review the following:

• Shipping Zones: We currently offer shipping for physical materials only within the United States. International shipping is not available at this time.
• Shipping Costs: Shipping for any physical materials (if applicable) will be calculated at checkout and is based on the delivery location and chosen method.
• Order Processing & Delivery: Orders for any physical materials will be processed within 3-5 business days. Delivery times will vary depending on your location, with standard shipping typically taking 7-10 business days.
• Damages & Lost Packages: If your physical materials are damaged during shipping or if the package is lost, please contact us within 7 days of receiving (or not receiving) the package, and we will assist with a replacement.

2. Returns and Exchanges
Due to the nature of our online training courses, all course sales are final, and we do not offer returns or exchanges for digital products. For physical materials (if applicable), returns are accepted only for damaged or defective items within 14 days of receipt. Please contact us for return instructions.

3. Payment Information
We offer several convenient payment options for our customers to enroll in our courses:

• Accepted Payment Methods:
  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Financing option (50% down payment and the remaining 50% upon course completion)
• Payment Requirements:
  • Full payment is required upon course enrollment unless you choose our financing option, where you pay 50% upfront and 50% upon completing the course.
  • No access to courses will be granted until payment is processed and approved.
• Security of Payments:
  • All payments are processed through secure and reputable payment gateways. We do not store your payment information on our servers.

4. Payment FAQs

• Can I pay in installments?
  Yes! We offer a financing option where you can pay 50% upfront and the remaining 50% when you complete the course.
• Is my payment information secure?
  Absolutely. We use industry-standard encryption to ensure your payment details are secure and processed safely.
• Do you accept international payments?
  Currently, we only accept payments from customers within the United States.

5. Contact Information
If you have any questions or need further assistance regarding shipping or payments, please feel free to contact us:

• Phone: 888-789-7518 / 954-323-8557
• Email: info@excelsecurityschool.com
• Address: 7901B W. McNab Rd., Tamarac, FL 33321
• Website: www.excelsecurityschool.com